Privacy Policy
Last updated: September 24, 2026
Silsara Beauty Inc. ("Silsāra," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silsara.com and use our services.
Information We Collect
We collect information you provide directly to us:
- Contact Information: Email address when you join our waitlist
- Survey Responses: Optional information about products you currently use and where you purchase them
- Feedback: Any comments or feedback you choose to share
- Communications: Information in emails or messages you send us
How We Use Your Information
We use the information we collect to:
- Notify you when our products launch and are available for purchase
- Send you updates about Silsāra, including product news and announcements
- Understand customer preferences to improve our products
- Respond to your inquiries and provide customer support
- Comply with legal obligations
Consent (CASL Compliance)
In accordance with Canada's Anti-Spam Legislation (CASL), we only send commercial electronic messages to individuals who have provided express consent. When you join our waitlist, you consent to receive emails from us about our launch and product news.
You may withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us at hello@silsara.com.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our website and send emails (e.g., Microsoft Azure)
- Legal Requirements: When required by law or to protect our rights
Data Storage and Security
Your information is stored securely using Microsoft Azure services in Canada. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you unsubscribe from our communications, we will retain a record of your email address solely to honor your unsubscribe request.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to marketing communications
To exercise these rights, contact us at hello@silsara.com.
Cookies and Tracking
Our website currently does not use cookies or tracking technologies. If this changes in the future, we will update this policy and notify you.
Third-Party Links
Our website may contain links to third-party websites (e.g., LinkedIn). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Silsara Beauty Inc.
Toronto, Ontario, Canada
Email: hello@silsara.com